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Shipping Policy

Thank you for visiting and shopping at tvmypod.com. The following are the terms and conditions that constitute our Shipping Policy.

 

Production And Shipping Time

Once placed, your order will be confirmed with our inventory and quality control team. If everything looks good (no unusual measurements, address info, etc.) they will approve the order and send it to the tailors to get to work. This can take 1-3 business days.


Then, each dress is made-to-order by our tailors, taking up to 8 weeks (sometimes 9 depending on the dress). Every dress is made-to-order, so the turnaround time is the same, whether you order a standard size dress or a made-to-measure custom.

(Note: All made-to-measure orders are final order)

If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email containing your tracking number(s) once your item(s) have been shipped . The tracking number will be active within 24 hours. And you can track your order in Track Your Order

Damages

AW Bridal is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

 

Shipping Rates & Estimate Delivery Dates

Currently, we support both standard shipping and expedited shipping to the USA, UK, Canada, and Australia these four countries.

The shipping cost depends on the shipping method you choose, the item(s) type, and the product(s) quantity you order. You can find the shipping chart below:


Shipping DestinationsShipping Method & TimeShipping Item typesShipping Cost
USA, UK, Canada, AustraliaStandard Shipping (15-18 Business Days)Dress1~2 Unit(s): $11.99/Unit ≥3 Units: Free shipping
Accessory1~5 Unit(s): $2.99/Unit ≥6 Units: Free shipping
Swatch1~9 Units: $2.99 Total 10~20 Units: $3.99 Total 21~50 Units: $5.99 Total
BundlesCalculated separately for each item(s) type
Expedited Shipping (5-10 Business Days)Dress1~2 Unit(s): $17.99/Unit ≥3 Units: Free shipping
Accessory1~9 Unit(s): $6.99/Unit ≥10 Units: Free shipping
Swatches1~9 Units: $6.99 Total 10~20 Units: $8.99 Total 21~50 Units: $10.99 Total
BundlesCalculated separately for each item(s) type

 

Customs, Duties, and Taxes

AW Bridal is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Return Policy

Our Return Policy provides detailed information about options and procedures for returning your order.